Your Legal position before access
Our Legal terms explain who may access the service, how an account is identified and what records we keep when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. Eligibility depends on local law, and you are responsible for checking the rules that
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apply to your location in Indonesia. We may ask for phone verification before account access and may pause a request when account details do not match. Payment references, account actions and support correspondence can be retained for account administration and security checks. If you are in
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Jakarta, Surabaya or another location, where local law permits is the condition for access. Read the current Legal wording before you open an account, and contact us if a clause is unclear.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.